Returns and Refunds

Your Online English Bookstore in Israel

If you receive a damaged or incorrect item please Contact Us, and we will correct the situation, quite often without the need for you to return anything!

Note: We cannot take action for you after an item has begun to ship, so changes of heart or alterations to an address you have entered cannot be accommodated and may accrue restocking fee.

We will honor returns and refunds, where appropriate, if we're contacted within 30 days of the date the order was placed.

Returns that are not the result of our error may be subject to a restocking fee of 10nis per item sent by Standard Shipping.

If the item is returned to us for any of the following reasons, a restocking fee will be applied to your refund total: 

  • Item(s) no longer needed or wanted.

  • Item(s) returned to us due to an invalid or incomplete address.

  • Item(s) returned to us that were not a result of our error.

Translation missing: