Frederick F Reichheld U.S. corporations now lose half their customers in five years, half their employees in four, and half their investors in less than one. The Loyalty Effect reveals...

James P. Womack,  Daniel T. Jones, Daniel Roos   When James Womack, Daniel Jones, and Daniel Roos wrote THE MACHINE THAT CHANGED THE WORLD in 1990, Japanese automakers, and Toyota...

**Torn Slipcover***VThe world's oldest and best-organized conglomerate now reveals management techniques everyone can use. Unlike other guides to business, The Mafia Manager shuns theoretical verbiage to present the philosophy of...

Michael J BakerThis third edition of the best-selling Marketing Book has been extensively revised, updated and substantially extended. All the original chapters have been reviewed and many of them have...

Elaine Wyatt and Stan Hinden Children can watch their savings grow as they learn how to use money wisely. Includes a book-shaped plastic companion bank and a wealth of tips...

Adam Smith"This is a modern classic." —Paul A. Samuelson, First American Nobel Prize Winner in Economics"The best book there is about the stock market and all that goes with it."...

Paul A Gompers and Josh Lerner This volume provides a meaningful framework for understanding the relationship between venture capital and entrepreneurial success. It helps readers spot the real limitations of...

Loukia D LoukopoulosR Key DismukesImmanuel BarshiDespite growing concern with the effects of concurrent task demands on human performance, and research demonstrating that these demands are associated with vulnerability to error,...

Dr Elizabeth Loftus and Katherine KetchamThe Myth of Repressed Memory: False Memories and Allegations of Sexual AbuseAccording to many clinical psychologists, when the mind is forced to endure a horrifying...

James Rickards "They say" John Maynard Keynes called gold a "barbarous relic." "They say" there isn t enough gold to support finance and commerce. "They say" the gold supply can...

Daniel Dover and Helen AdamsSince the last edition of this perennial guide, the tax world has changed almost beyond recognition. The leak of the so-called Panama Papers in 2016, and...

Author: Michael Lewis Despite the variety of his achievements, Clark thinks of himself mainly as the creator of Hyperion, which happens to be a sailboat . . . not just...