Avoid the “Where is my package?!” panic with these simple tips!

We’ve all been there—rushing through an online order, clicking buttons with confidence… only to realize your package is waiting patiently in a city you’ve never even been to. 😅

Here at Eva’s Used Books, we want your reading treasures to get to you without a cross-country adventure. So here’s a quick, lighthearted guide to help make sure your chosen pickup point is actually the right one.

📍 1. Slow Down at Checkout

We know you’re excited to grab that book you’ve been eyeing, but take a moment to double-check the shipping method and the pickup location listed before hitting “Complete Order.” That extra 10 seconds can save hours of future frustration.

🏡 2. Double-Check the List

After entering your address, you’ll see a list of nearby pickup points. Nearby being the key word! It’s still worth scanning the list before selecting one — just to make sure it’s the most convenient option for you. Don’t just click the first name you see; sometimes one a little farther down is actually closer to home!

🚛 3. You Chose It, I Promise 😉

Our system doesn’t randomly assign pickup points—it shows you a list of available ones to choose from. If your order ended up in Herzliya and you live in Jerusalem… odds are your finger slipped. (It happens!)

🧭 4. Free Shipping ≠ Home Delivery

Just a friendly reminder: free shipping kicks in at ₪75+, but it applies to pickup points only. If you want the package to come straight to your door, home delivery is available for ₪35.

✉️ 5. Still Not Sure What Happened?

We’re always happy to help. If you think something went wrong, shoot me a message with your order number, and I’ll take a look. Just remember: re-routing to a new location (especially for home delivery) might involve a fee.

We’re a one-woman show over here, so anything you can do to double-check before ordering makes a big difference. Thank you for understanding—and for shopping with us! 💛